With the 2025 year-end approaching, now is an ideal time for payments, money services, and e-money firms across the US and Canada to review their compliance priorities and prepare for upcoming regulatory changes. This is a practical moment to evaluate where your firm stands — from financial crime and online risk controls to safeguarding, data governance, and evolving regulatory requirements such as Regulation E, UDAAP, and the RPAA — and ensure you are well positioned for the year ahead.
Here are the key areas to focus on as you approach year-end, and how Neopay Global can help.
1. Strengthen your financial crime and online risk controls
Financial crime regulators across North America continue to increase their focus on scams, impersonation, synthetic identities, and fraudulent online activity. Firms are expected to proactively detect, prevent, and escalate these risks.
Action points for year-end:
• Expand financial crime frameworks to cover online threats and brand impersonation.
• Review escalation and reporting procedures for scams and unauthorized promotions.
• Strengthen coordination between compliance, risk, cybersecurity, and communications teams.
How Neopay Global can help:
Neopay Global provides AML, BSA, and fraud risk assessments to help firms test and strengthen their controls — including processes for identifying and managing emerging financial crime and online threats.
2. Enhance your safeguarding and data governance frameworks
Regulatory expectations around data governance continue to increase, with greater emphasis on data accuracy, reporting quality, and secure management of customer information. Both US and Canadian regulators expect firms to maintain strong data controls and defensible reporting processes.
Action points for year-end:
• Ensure your organization has effective data collection and reporting processes.
• Confirm that information is accurate, structured, retrievable, and secure.
• Ensure that your data privacy program meets all relevant jurisdictional requirements.
How Neopay Global can help:
Neopay Global supports firms in reviewing, enhancing, and optimizing data governance and reporting frameworks to align with regulatory expectations across the US and Canada.
3. Review customer protection, fairness, and transparency obligations
Consumer protection remains a major regulatory priority in North America. Firms must demonstrate transparency, fair treatment, and effective support throughout the customer lifecycle.
Action points for year-end:
• Review disclosures, fees, terms, and communications for clarity and fairness.
• Strengthen processes for complaints, error resolution, and vulnerable customers.
• Validate adherence to all applicable consumer protection rules in your jurisdictions.
How Neopay Global can help:
Neopay Global provides detailed reviews of customer communications, disclosures, and support processes to help firms remain compliant with US and Canadian consumer protection expectations.
4. Ensure compliance with key regulatory requirements in the US & Canada
The regulatory landscape continues to evolve, and firms must ensure they remain compliant with all applicable requirements. Important obligations for payment, e-money, and MSB/PSP firms include:
Action points for year-end:
• Confirm compliance with Regulation E (Electronic Fund Transfer Act).
• Validate controls related to UDAAP (Unfair, Deceptive, or Abusive Acts or Practices).
• For Canadian firms, ensure compliance with the Retail Payments Activities Act (RPAA) and FINTRAC requirements.
• Review state or provincial licensing obligations and keep them up to date.
How Neopay Global can help:
Neopay Global provides turnkey, regulator-approved compliance programs designed to help organizations avoid costly business interruptions, enforcement actions, and penalties.
5. Build your 2026 compliance and growth roadmap
As expectations evolve, firms that plan ahead and maintain scalable, future-ready compliance frameworks are better positioned to grow safely and meet regulatory scrutiny.
Action points for year-end:
• Identify new products, services, or expansion plans for 2026.
• Review whether your current compliance framework is scalable as you grow.
• Engage Neopay Global early to discuss licensing, authorizations, or model changes.
How Neopay Global can help:
Neopay Global works with firms to streamline authorization and licensing processes, ensure regulatory readiness, and support innovation through strong, adaptable compliance frameworks.
Looking Ahead
Year-end is an important time for reflection, preparation, and proactive compliance planning. Whether you’re strengthening financial crime controls, enhancing data governance, reviewing customer protection obligations, or preparing for new regulatory requirements, taking action now can reduce risk and build confidence for the year ahead.
Neopay Global helps payments, money services, and e-money firms across the US and Canada stay compliant, resilient, and ready for the next phase of regulation. To learn how our team can support your business, email us at info@neopayglobal.com or contact us here.
